We’ll soon be updating our General Savings
Accounts Terms and Conditions.

Dear Master Berliner,

We want to let you know about some changes we will soon be making to our General Savings Accounts Terms and Conditions.

Some of the changes are being introduced as part of planned updates to our systems, which are coming soon. Following feedback from our members, we have also taken the opportunity to make certain existing conditions clearer.

The updated Terms and Conditions will take effect when the updated system launches. We will keep you updated and share the effective date once it is confirmed. Until then, your existing Terms and Conditions remain.

Click the button below to view a copy of these terms and conditions.

What's changing?

Summarised below are the key changes being made:

Issuing of AGM packs

If we have your email address, and you haven’t told us otherwise, we will send your AGM pack to you electronically.

Interest

We have changed the way interest is calculated on withdrawals. Previously, interest was calculated up to and including the day of withdrawal. It will now be calculated up to and including the day before the withdrawal is made.

Changes to interest rates

If we have your email address, we will email you at least 14 days before any material interest rate reductions happen. Otherwise, we will tell you by post.

Reasons why we can refuse or delay a payment

We may refuse or limit a withdrawal, or delay processing your instruction, if we reasonably suspect you might be being tricked or scammed into making the payment.

Reasons we can close your account

We can close your account at any time without giving a reason if you did not meet the qualifying criteria to open the account. Qualifying criteria can be found in the Product Specific Terms and Conditions.

Changing the Terms and Conditions

We’ve clarified that, where your account is a notice account and we change the conditions which deal with the way payments can be made, you will still need to give notice to close or transfer your account.

What do you need to do?

If you’re happy with the changes, you don’t need to do anything – they’ll automatically apply when our updated system launches.

If you’re not happy with the changes, you may be able to close your account before they take effect. Please contact us for more information.

If you need any further information or have any questions, please do not hesitate to contact our Savers team

We're here to help:

Email: savers@chorleybs.co.uk

Call: 01257235003

Or visit your local branch

Yours sincerely,

Liz Pearson,

Head of Operations.

Having trouble viewing this email? View in your browser.

Audi Q2 availability update

Dear Mr Berliner,

We recently wrote to you regarding the Audi Q2, as production has now come to an end.

While factory orders are no longer available, we still have a limited number of vehicles remaining in stock. Once these have been sold, the Audi Q2 will no longer be available from new.

With limited availability and increased demand following our recent communication, now is a good time to review your options.

Many of our customers are choosing either to secure one of the final Audi Q2 models or move into the next step within the Audi SUV range. The Audi Q3 builds on everything you value in your current vehicle, offering increased space, enhanced technology, and a more refined driving experience.

You can explore your options using the links below: